Last updated: 01/09/2024
This Privacy Policy describes how Huddleston's Property Care (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You Information that you directly submit to us through our Services may include:
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Basic contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, and security questions.
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Shopping information including the items you view, put in your cart, or add to your wishlist.
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Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
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Companies who support our Site and Services, such as Wix.
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Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
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Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, maintaining and managing your account, arranging for shipping, and enabling you to post reviews.
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Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail, and showing you advertisements for products or services.
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Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity.
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Communicating with you. We use your personal information to provide you with customer support and improve our Services.
Cookies Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Wix, see Wix's cookie Policy Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.
How We Disclose Personal Information We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:
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With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, fulfillment, and shipping).
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With business and marketing partners, including Shopify, to provide services and advertise to you.
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With our affiliates or within our corporate group to run a successful business.
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In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, or to protect our rights.
User Generated Content Any content you submit to public areas of the Services (such as reviews) will be publicly accessible.
Third Party Websites and Links Our Site may provide links to third-party websites. We are not responsible for the privacy or security of such sites.
Children’s Data Our Services are not intended for children, and we do not knowingly collect personal information about children.
Security and Retention of Your Information We take reasonable measures to protect your personal information but cannot guarantee perfect security.
Your Rights and Choices Depending on where you live, you may have rights regarding your personal information, including the rights to access, delete, or correct your data. You may also opt out of marketing emails using the unsubscribe option in our emails.
Complaints If you have complaints about how we process your personal information, please contact us.
International Users We may transfer, store, and process your personal information outside your country, including in the United States.
By using our Services, you also agree to our Messaging Terms and Messaging Privacy Policy as applicable.